How do I cancel or pause my subscription?

To cancel a subscription, first visit the account page found by clicking the “Account” text in the top right corner of the home page:

On this page, click the “Manage Subscriptions” text shown here:

This will take you to a page showing all of your subscriptions and their statuses. Click the “Edit” button for the subscription you wish to cancel. On the page that follows, you will need to scroll down until you see the green “Cancel Subscription” text:

Click this text and then follow any remaining prompts to cancel your subscription. Once a subscription is cancelled, you can reactivate it at any time from the subscriptions area, so cancelling is effectively the same as pausing if you want to reactivate it later.

If you need any assistance with cancelling your subscription, you can reach us by email at support@puritycoffee.com or by filling out the contact form on the Contact Us page.


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